Success Stories

Early registration $15

or $20.00 at the door

This is a business Technology and

Applications presentation, not a sales

presentation. You will not be asked to buy

anything. This is an information sharing

presentation by a local communications

company that works with and integrates

all of the communications providers to set

up, install and service technology and

communications approaches that

specifically work for small businesses.

Brought to you by

or call 796-8151

Cascades Manor House

1970 Kibby Road

8:00 am thru 11:00

TBA

Includes Breakfast

Success Stories

A local heating & cooling company called PCS to order a replacement

battery for a cordless telephone. While there the customer was informed

of PCS's free technology review and took advantage of it. What was

discovered truly was amazing!

By redirecting their current spending, and without spending any more

money per month, the customer was able to get a new VoIP telephone

system, double their lines of access, bring in in-house call recording and

call reporting, new wireless telephones, double their internet speed, get

voicemail-to-email, automated routine processes, accommodate multiple

businesses, utilize automatic call forwarding, set yearly holiday schedules

for voicemail, utilize easy-to-use Windows based system programming,

obtain remote access, and much, much more.

This communications approach provides tools to manage field service

technicians with phone-in time reporting, real time schedule changing,

faster service, more billable time, as well as improved recording and

billing for parts used.

Heating & Cooling Company:

A local manufacturing company was presented with an ultimatum to

upgrade their current Groupwise email platform at a cost of $15,000 or

switch to the Microsoft Exchange Server email platform which was over

$25,000.00.

They contacted PCS to see if they had a solution and through Microsoft

Hosted Exchange, PCS was able to provide them the email solution they

truly wanted without spending $25,000 with no maintenance support by

their IT staff required, thus substantially reducing monthly support costs.

Manufacturing Company:

PCS sat down with a bail bonds company and discovered ways to save

them over $5,000.00 per month on their technology expenses based upon

new technology that had just emerged. Through virtual telephone

numbers, and Voice Over IP networking PCS was able to network 5

locations in 3 states with centralized voicemail for all locations, 4 digit

intercom dialing between sites, voicemail-to-email, enhanced call routing,

and more.

All locations use the same toll free number and incoming calls are auto

routed to the nearest bail bondsman providing fast response and

increased business with less cost and time involved.

Bail Bonds Company:

PCS established a relationship with a local Manufacturing company,

providing them with an IP Telephone Solution. Shortly after, they had a

fire in their building that caused thousands of dollars worth of damage and

they looked to PCS to provide them with a solution to oversee their

operation 24/7.

The business owner lives out of state and believes that if there would

have been a way for him to monitor the activity of the shop (after hours),

then the damage from the fire could have been much less. He could have

alerted fire personal from his VPN phone that is tied directly to the phone

system in Jackson, MI. By calling 911 the call would register as the street

address of his shop in Jackson, MI.

PCS was able to provide a video surveillance system with over 30 high

quality, high resolution cameras along with 2 high capacity DVR recording

units, each having 1 terabyte of storage. This system records activity and

provides the ability to view any camera from anywhere in the world.

Now the owner can not only overhead page his employees in the

Jackson, MI shop from his VPN phone, but also see what is going on in

over 30 areas of the shop.

Manufacturing Company:

Demystifying the Technology of Communications