Early registration $15
or $20.00 at the door
This is a business Technology and
Applications presentation, not a sales
presentation. You will not be asked to buy
anything. This is an information sharing
presentation by a local communications
company that works with and integrates
all of the communications providers to set
up, install and service technology and
communications approaches that
specifically work for small businesses.
Brought to you by
or call 796-8151
Cascades Manor House
1970 Kibby Road
8:00 am thru 11:00
TBA
Includes Breakfast
® 2009 Jackson Small Business Support Center. All Rights Reserved.
Agenda (subject to change)
8:00
Registration and Breakfast
8:20
The Challenges of Selecting and Using Available Communication
Technologies to Improve Your Business
8:30
Video Surveillance/Security -- explore the possibilities...managing
a Michigan operation from Arizona
8:50
Local, Long Distance and the Internet -- making good choices
• Selecting service providers and getting them to work together
People productivity management, improved customer service and
cost savings too
9:15
Cabling, Fiber Optics and Wireless Technology
• Understanding the basics and making choices that are not
outdated...City of Jackson, JCC, Comerica Park and others
9:40
Break
9:50
VoIP Voice Over Internet Protocol
• Public Internet vs Private Network
• Unified Communications...voice, fax, email, mobile
• Getting cell phones and landlines to work together
• Call Center approaches and managing field service employees
10:15
Hosted Exchange...What is it? How can I make it work?
• Remote diagnostics, monitoring, service, programming
• Lower cost alternative to in-house solution
10:40
Bringing it all together to work for you
11:00
Presenters available for individual and group discussions
Demystifying the Technology of Communications
